Frequently Asked Questions
Please read our FAQ before sending us a message.
We will ship worldwide from Japan.
Japan Post Office
Kuroneko Yamato TA-Q-BIN Japan
*** Please Note ***
We can not answer about the delivery schedule or inquiries, please contact the shipping company directly.
If the package we have sent return to us for storage period past or incorrect address etc,
we don’t ship the package out again.If you would like to send again please contact us.
we will ask you additional shipping cost.
We accept PayPal only.
We accept returns only defective items.
Please return within 3 days from the delivery.
The refund of the product will be started in a few days after it gets delivered to us and we confirm it.
We accept cancel only before shipment. Please contact us about it.